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Frequently Asked Questions β eMINDy
Find quick answers about how to use eMINDy, how your data is handled, and what to do if you need help.
πΉ Using eMINDy
- Q: What is eMINDy?
A: eMINDy is an educational self-help platform that helps you practice calm, confidence, and mindfulness through short guided tools. - Q: Do I need to create an account?
A: No. You can use the website and tools freely without registration. - Q: How do I start?
A: Visit Start Here β/start-here/and explore calm paths on the Hubs β/hubs/page.
πΉ Privacy & Safety
- Q: Is eMINDy a medical or emergency service?
A: No. eMINDy offers educational self-help content only. Itβs not a substitute for therapy or emergency care.
If youβre in crisis, please visit Ask for Help β/ask-for-help/or Emergency β/emergency/. - Q: Are my PHQ-9 results saved?
A: No. Your PHQ-9 responses remain on your device unless you choose to export them. - Q: Do you use tracking cookies?
A: Only minimal, privacy-friendly cookies. See Cookie Policy β/cookies/and Privacy Policy β/privacy/.
πΉ Content & Translations
- Q: What languages are available?
A: eMINDy supports multiple languages, including Arabic, Persian, Spanish, Hindi, Portuguese, Russian, Chinese, French, German, Japanese, and Turkish.
See Languages β/languages/. - Q: Are all translations reviewed by professionals?
A: Yes. All translations are reviewed for clarity and cultural sensitivity. - Q: Can I quote or share your materials?
A: Yes, for personal non-commercial use with attribution to eMINDy. For wider use, contact us via Help β/help/.
πΉ Technical & Contact
- Q: I found an error or broken link β what should I do?
A: Contact us via the Help page β/help/and include the page URL. - Q: How do I report a concern about content?
A: Use the Help page or email listed there. We review every report.
Need more help? Visit our Help Center, see Emergency Help, or explore Ask for Help.
Last updated: 18 Oct 2025
eMINDy provides educational self-help content. It is not medical advice.