FAQ β€” Common Questions & Answers

This is a preview FAQ. More topics are being added soon.

Frequently Asked Questions β€” eMINDy

Find quick answers about how to use eMINDy, how your data is handled, and what to do if you need help.

πŸ”Ή Using eMINDy

  • Q: What is eMINDy?
    A: eMINDy is an educational self-help platform that helps you practice calm, confidence, and mindfulness through short guided tools.
  • Q: Do I need to create an account?
    A: No. You can use the website and tools freely without registration.
  • Q: How do I start?
    A: Visit Start Here β†’ /start-here/ and explore calm paths on the Hubs β†’ /hubs/ page.

πŸ”Ή Privacy & Safety

  • Q: Is eMINDy a medical or emergency service?
    A: No. eMINDy offers educational self-help content only. It’s not a substitute for therapy or emergency care.
    If you’re in crisis, please visit Ask for Help β†’ /ask-for-help/ or Emergency β†’ /emergency/.
  • Q: Are my PHQ-9 results saved?
    A: No. Your PHQ-9 responses remain on your device unless you choose to export them.
  • Q: Do you use tracking cookies?
    A: Only minimal, privacy-friendly cookies. See Cookie Policy β†’ /cookies/ and Privacy Policy β†’ /privacy/.

πŸ”Ή Content & Translations

  • Q: What languages are available?
    A: eMINDy supports multiple languages, including Arabic, Persian, Spanish, Hindi, Portuguese, Russian, Chinese, French, German, Japanese, and Turkish.
    See Languages β†’ /languages/.
  • Q: Are all translations reviewed by professionals?
    A: Yes. All translations are reviewed for clarity and cultural sensitivity.
  • Q: Can I quote or share your materials?
    A: Yes, for personal non-commercial use with attribution to eMINDy. For wider use, contact us via Help β†’ /help/.

πŸ”Ή Technical & Contact

  • Q: I found an error or broken link β€” what should I do?
    A: Contact us via the Help page β†’ /help/ and include the page URL.
  • Q: How do I report a concern about content?
    A: Use the Help page or email listed there. We review every report.

Need more help? Visit our Help Center, see Emergency Help, or explore Ask for Help.

Last updated: 18 Oct 2025

eMINDy provides educational self-help content. It is not medical advice.