Help Center — Using eMINDy with Ease
Need guidance? Learn how to use eMINDy’s tools, self-checks, and mindfulness exercises with ease. Step-by-step instructions, common fixes, and calm learning support — all in one place.
Use our tools, and make the most of your mindful learning experience.
Introduction
eMINDy is designed to be calm and intuitive — but if you ever feel lost, this page will guide you through every feature.
From taking a self-check to watching a guided video, we’ve got you covered.
Quick Start — Your Calm Journey
Start your calm-learning journey in three simple steps:
- Take a Self-Check → Assessments
Reflect on your current state through educational, private quizzes. - Practice Calm → Exercises
Try guided mindfulness practices anytime, anywhere. - Learn More → Articles
Read science-based, friendly explanations for everyday balance.
How to Use Self-Checks
All self-checks (like PHQ-9 & GAD-7) are educational, private, and easy to complete.
Steps:
- Go to Assessments →
- Choose a self-check (e.g., GAD-7)
- Answer 7–9 short questions
- Review your result instantly on the same page
- Follow calm next-step suggestions or visit related hubs
Note: No data is stored or shared.
How to Practice Calm Exercises
Our exercises are short, guided experiences to help you focus, breathe, and reset.
Options:
- Play audio/video directly on each exercise page
- Follow visual steps if you prefer reading
- Download worksheets for offline practice
How to Watch Calm Videos
eMINDy videos are optimized for focus and accessibility.
- Hosted via YouTube Lyte for fast loading and privacy.
- Each video includes chapters, transcripts, and schema tags.
- Use fullscreen or captions as needed.
CTA: Watch Now →
Troubleshooting & Common Issues
| Issue | Calm Fix |
|---|---|
| Video won’t play | Refresh page or disable ad-blocker. YouTube Lyte loads lightweight previews. |
| Form doesn’t submit | Ensure you’ve ticked consent checkbox under Privacy Policy. |
| Language not switching | Use the 🌐 icon in the menu; Polylang may take a few seconds. |
| Page not updating | Try clearing LiteSpeed cache (Shift+Reload). |
Accessibility Support
We strive to meet WCAG 2.2 AA standards on all pages.
For accessibility issues or feedback, contact us directly at
📧 accessibility@emindy.com
or visit the Accessibility Page →
Educational vs. Medical Use
eMINDy is not a diagnostic or therapy platform.
All tools are designed for learning and reflection — not for clinical advice.
For urgent help, please visit Emergency Help →.
Contact Support
Still need help? Our team is happy to assist you calmly and confidentially.
📩 Email: support@emindy.com
🕒 Response time: within 3–5 business days
CTA: Contact Us →
Closing Message
eMINDy is meant to feel like a peaceful guide, not a system to master.
Explore it gently, take your time, and let calm learning unfold naturally. 🌸
If You’re Struggling, You’re Not Alone 💙
eMINDy