Support | eMINDy — Calm Help & Contact
Need help or want to share feedback? eMINDy Support offers calm, private, and human-centered assistance. Reach out for questions, content feedback, or accessibility help — we’re here to listen.
We’re here to help — calmly, kindly, and with respect for your privacy.
Reach out anytime if you need guidance, feedback, or accessibility assistance.
Introduction
eMINDy is built around calm communication.
When you reach out, you’re connecting with a real person — not a bot.
Whether it’s a technical issue, accessibility question, or feedback about our content, we’ll handle it gently and thoughtfully.
Contact Methods
| Type | Purpose | Contact |
|---|---|---|
| 📧 Email (General Support) | For all user inquiries and assistance | support@emindy.com |
| 🧭 Editorial Feedback | Suggestions or content concerns | editorial@emindy.com |
| 🦻 Accessibility Requests | WCAG or usability feedback | accessibility@emindy.com |
| 🔒 Privacy & Data | GDPR or deletion requests | privacy@emindy.com |
Response time: within 2–5 business days
All emails are handled confidentially and with care.
Contact Form
Prefer a quick message? Use our calm contact form — no login required.
Accessibility Support
We welcome reports or suggestions to improve accessibility.
You can:
- Report issues with text contrast or navigation
- Request alternate formats for articles or videos
- Ask about screen reader compatibility
Learn more on our Accessibility Page →
Feedback & Collaboration
We value your insights — eMINDy grows through community reflection.
You can share:
- Suggestions for new mindfulness topics
- Feedback on existing lessons
- Collaboration ideas (education, translation, accessibility)
Each message is reviewed by our editorial team weekly.
Before You Write
Please note that eMINDy:
- Does not provide therapeutic or emergency help
- Cannot offer personalized mental health advice
- Focuses on education and self-awareness, not diagnosis
If you need urgent support: Emergency Help →
Closing Note
Calm communication builds understanding.
We read every message — with gratitude and care. 🌸